Orders must be returned back to us within 30 days for a refund or exchange, extended to 45 days for store credit*.

These timeframes are from the date your order is shipped. We don’t accept returns for unwanted items after our relevant returns period. 

FESTIVE RETURNS TIMEFRAMES:

To make gifting easier over the festive period, we've extended our returns policy. This is applicable to orders placed between 20th November - 26th December 2025. These orders can be returned for a refund or exchange until 21st January and for store credit until 31st January 2026.

From 27th December, our standard returns policy applies.

Return fees are to be paid upon posting your return.

*Cash on delivery orders can be returned for store credit only.